Privacy Policy

At Inveno AG, we take the protection of your personal data very seriously. Personal data refers to all data that can be used to identify you personally.

We treat your data confidentially and in accordance with the statutory data protection regulations.

When you use this website, various personal data is collected.

The following privacy policy provides an overview of the purposes for which we collect your data and how we ensure and guarantee the protection of your data.

Privacy policy

1. Name and contact details of the responsible bodies

This privacy policy applies to data processing by:

Inveno GmbH

Peter-Krauseneck-Straße 16

79618 Rheinfelden

Managing Director: Simon Gfeller

Email: info@pety.eu

2. Processing of personal data

Visiting our website

When you visit our website, data is automatically collected by our IT systems. This is primarily technical data (e.g., internet browser, operating system, or time of page view). This data is collected automatically as soon as you enter our website.

Some of the data is collected to ensure that the website is provided without errors. Other data may be used to analyze your user behavior.

Personal data such as name, address, telephone number, email address, or other identifying information is not collected. We will only collect this data if you voluntarily provide it to us, for example by sending us an email.

You can therefore visit our website without providing any personal data.

We reserve the right to anonymize the data you provide, store it in aggregated form, and, if necessary, combine it with other data in order to compile anonymous statistics (e.g., on the number of visitors).

When you contact us by email, the data you transmit is automatically stored. We process your personal data exclusively to respond to your inquiries and in the event of follow-up questions, or it is stored by us for further contact with you.

We would like to point out that data transmission over the Internet, for example when communicating by email, can have security gaps and therefore we cannot guarantee complete protection of your data against access by third parties.

We host the content of our website with the following providers: Shopify The provider is Shopify International Limited, Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland (hereinafter “Shopify”). Shopify is a tool for creating and hosting websites. When you visit our website, Shopify collects your IP address and information about the device you are using and your browser. Shopify also analyzes visitor numbers, visitor sources, customer behavior, and generates user statistics. When you make a purchase on our website, Shopify also collects your name, email address, delivery and billing addresses, payment details, and other data related to the purchase (e.g., phone number, amount of sales made, etc.). Shopify stores cookies in your browser for analysis purposes.

3. Storage, use, and processing of your data

We use, process, and store your personal data to fulfill your requests, such as responding to your inquiries (contact form or chat function), processing orders, preparing, negotiating, executing, and fulfilling contracts, and sending you specific information.

Your data will only be passed on on the basis of contractual agreements.

4. eCommerce and payment providers

Processing of customer and contract data

We collect, process, and use personal and contract data for the establishment, content design, and modification of our contractual relationships.

We only collect, process, and use personal data about the use of this website (usage data) to the extent necessary to enable the user to use the service or to bill for it. The customer data collected will be deleted after completion of the order or termination of the business relationship and expiry of any statutory retention periods. Statutory retention periods remain unaffected.

Data transfer upon conclusion of a contract for online shops, retailers, and goods shipment

When you order goods from us, we pass on your personal data to the transport company entrusted with the delivery and to the payment service provider responsible for processing the payment. Only data that the respective service provider needs to perform its task is disclosed.

Payment services

We integrate payment services from third-party companies on our website. When you make a purchase from us, your payment data (e.g., name, payment amount, account details, credit card number) is processed by the payment service provider for the purpose of payment processing. The respective contractual and data protection provisions of the respective providers apply to these transactions.

5. Your rights regarding the processing of your personal data

To exercise your rights, please contact the responsible office at Inveno GmbH.

An informal email to info@inveno-shop.de is sufficient.

a) Right to information

You have the right to request information about your personal data processed by us.

You can request the following within the scope of your rights as a data subject:

• Information about the purposes of processing and categories of personal data
• Categories of recipients to whom your personal data has been or will be disclosed
• Storage period
• Existence of a right to rectification, erasure, restriction of processing, or objection
• Existence of a right to lodge a complaint with a supervisory authority
• Origin of your data, if it was not collected by us
• Existence of automated decision-making, including profiling

b) Right to rectification

You have the right to have inaccurate personal data rectified or incomplete personal data completed without delay.

c) Right to erasure (“right to be forgotten”)

You have the right to have your personal data erased without delay (“right to be forgotten”) if, for example, the purpose of the processing is no longer necessary, if consent is revoked, or if there is no legal basis.

d) Right to restriction of processing

You have the right to restrict the processing of your personal data if, for example, the accuracy of the data is disputed, the processing is unlawful and you refuse to have it deleted and instead request that its use be restricted, provided that we no longer need it for the purposes of processing but you need it to assert, exercise or defense of legal claims, or if an objection to the processing has been lodged.

f) Right to object

You have the right to object to the processing of your personal data at any time for reasons arising from your particular situation.

Your data will no longer be processed after revocation, unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights, and freedoms, or the processing serves to assert, exercise, or defend legal claims.

Furthermore, you may object at any time to the processing of your personal data for direct marketing purposes.