Terms of service
General Terms and Conditions with Customer Information
(The following General Terms and Conditions also contain legal information about your rights under the provisions governing distance selling and electronic commerce.)
1. Scope
2. Offers and service descriptions
3. Order process and conclusion of contract
4. Prices and shipping costs
5. Delivery, availability of goods
6. Payment methods
7. Retention of title
8. Warranty for material defects and guarantee
9. Liability
10. Storage of the contract text
11. Data protection
12. Place of jurisdiction, applicable law, contract language
1. Scope
1.1. The business relationship between 3landPrint – Marcus Kern (hereinafter referred to as “Seller”) and the customer (hereinafter referred to as “Customer”) is governed exclusively by the following General Terms and Conditions in the version valid at the time of the order.
1.2. You can contact our customer service for questions, complaints, and objections on weekdays from 9:00 a.m. to 5:00 p.m. at +49 7623 46 77 220 or by email at info@inveno-shop.de
1.3. A consumer within the meaning of these General Terms and Conditions is any natural person who enters into a legal transaction for a purpose that is predominantly neither commercial nor self-employed (§ 13 BGB).
1.4. Deviating terms and conditions of the customer are not recognized unless the seller expressly agrees to their validity.
2. Offers and service descriptions
2.1. The presentation of the products in the online shop does not constitute a legally binding offer, but rather an invitation to place an order. Service descriptions in catalogs and on the seller's websites do not constitute a warranty or guarantee.
2.2. All offers are valid “while stocks last,” unless otherwise stated for the products. Furthermore, errors excepted.
3. Order process and conclusion of contract
3.1. The customer can select products from the seller's range without obligation and collect them in a so-called shopping cart by clicking on the button. The customer can then proceed to the checkout within the shopping cart by clicking on the “Proceed to checkout” button to complete the order process.
3.2. By clicking on the “Order” button, the customer submits a binding request to purchase the goods in the shopping cart. Before submitting the order, the customer can change and view the data at any time.
Required information is marked with an asterisk (*).
3.3. The seller then sends the customer an automatic confirmation of receipt by email, in which the customer's order is listed again and which the customer can print out using the “Print” function (order confirmation). The automatic confirmation of receipt merely documents that the customer's order has been received by the seller and does not constitute acceptance of the request. The purchase contract is only concluded when the seller has shipped the ordered product to the customer within 2 days, handed it over or confirmed the shipment to the customer within 2 days with a second email, express order confirmation or by sending the invoice.
3.4. If the seller allows payment in advance, the contract is concluded when the bank details and payment request are provided. If, despite the due date, payment has not been received by the seller within 10 calendar days of sending the order confirmation, even after a renewed request, the seller withdraws from the contract with the result that the order is void and the seller is not obliged to deliver. The order is then completed for the buyer and seller without further consequences. Reservations for items paid for in advance are therefore made for a maximum of 10 calendar days.
3.5.
The prices refer to the specified production date. Unless otherwise stated, the price calculations in the offers are based on complete documents and data suitable for calculation, as well as binding, unambiguously designated content information.
4. Prices and shipping costs
4.1. All prices stated on the seller's website are exclusive of the applicable statutory sales tax. This is shown separately during the ordering process.
4.2. In addition to the prices stated, the seller charges shipping costs for delivery. The shipping costs are clearly communicated to the buyer on a separate information page and during the ordering process.
5. Delivery, availability of goods
5.1. If advance payment has been agreed, delivery will take place after receipt of the invoice amount.
5.2. If not all of the products ordered are in stock, the seller is entitled to make partial deliveries at its own expense, provided this is reasonable for the customer.
5.3. If delivery of the goods fails through the fault of the buyer despite three delivery attempts, the seller may withdraw from the contract. Any payments made will be refunded to the customer immediately.
5.4. If the ordered product is not available because the seller is not supplied with this product by its supplier through no fault of its own, the seller may withdraw from the contract. In this case, the seller will inform the customer immediately and, if necessary, suggest the delivery of a comparable product. If no comparable product is available or the customer does not wish to receive a comparable product, the seller will immediately refund any payments already made by the customer.
5.5. Customers will be informed about delivery times and delivery restrictions (e.g., restrictions on deliveries to certain countries) on a separate information page or within the respective product description.
6. Payment terms
6.1. The customer can choose from the available payment methods during and before completing the order process. Customers will be informed about the available payment methods on a separate information page.
6.2. If payment by invoice is possible, payment must be made within 7 days of receipt of the goods and the invoice. For all other payment methods, payment must be made in advance without deduction.
6.3. If third-party providers are commissioned to process payments, e.g. PayPal, their general terms and conditions apply.